SUPPORT

How It Works

Infomir:

To find your mac address for MAG products please go to settings -> device info -> and you will see it listed in the format: 00:1A:79:XX:XX:XX.

 

Avov:

Avov products go to settings > server settings -> and check the top right corner to see it in format: 00:1A:79:XX:XX:XX.

Yes, we provide multiple streams in HD, HQ AND SD to suit all internet speeds.

You can activate a IPTV set top box (MAG Series/Stalker Supported Apps/STBs) which is highly recommended for best IPTV experience. Our Services also support a stand alone Android App as well.
However, you can find best service through our own device which comes with service includes.

Upon successful subscription you will receive full installation instructions for all devices by email to use our IPTV services. You may also browse our website and find all our guides to different setups.

You can purchase a subscription through our website at www.stealthtv.net/signup. Once your subscription payment is complete you will receive account details in your email and further instructions on device/account activation. Remember to check your junk/spam for email before contacting us.

Yes. We do not auto renew your account by charging your creditcard. It is your responsibility to come back and renew your account to get back online and streaming.

Our IPTV subscription will work with 1 device at a time

Yes. We do not auto renew your account by charging your credit card. It is your responsibility to come back and renew your account to get back online and streaming.

Yes, absolutely. You can cancel anytime, just ensure you have reviewed our refund policy prior to. If you do wish to cancel simply visit www.stealthtv.net/support and our team will begin the refund process.

All orders paid immediately in full are activated immediately upon payment. Our robots work around the clock so you don’t have to. This means kick up your feet and enjoy the TV that we love so much together. For resellers, please contact us for additional privileges to ensure our robots can activate your accounts.

Our website utilizes full SSL certificate to ensure you are secure when processing your payment orders.

Read below for more information:

“HTTPS (Hypertext Transfer Protocol Secure) is an internet communication protocol that protects the integrity and confidentiality of data between the user’s computer and the site. Users expect a secure and private online experience when using a website. We encourage you to adopt HTTPS in order to protect your users’ connection to your website, regardless of the content on the site.

Data sent using HTTPS is secured via Transport Layer Security protocol (TLS), which provides three key layers of protection:

Encryption—encrypting the exchanged data to keep it secure from eavesdroppers. That means that while the user is browsing a website, nobody can “listen” to their conversations, track their activities across multiple pages, or steal their information.
Data integrity—data cannot be modified or corrupted during transfer, intentionally or otherwise, without being detected.
Authentication—proves that your users communicate with the intended website. It protects against man-in-the-middle attacks and builds user trust, which translates into other business benefits.”

Source: https://support.google.com/webmasters/answer/6073543?hl=en

Your Internet needs to be minimum 7-10 MBPS Download and 1-3 MBPS upload speeds, If your home is filled with the latest bandwidth-draining devices, then you need a router that can keep up with your demands. From watching YouTube videos and playing the latest online games to downloading music and streaming movies, these demanding wireless activities require a fast, strong wireless connection to avoid dreaded lagging and buffering a least 10 mbps, however people with 5 mbps even 3 mbps has report no issues at all, some people with 100 mbps face connection problem, best way to test use your cell phone as host pot and connect your box to your phone as host pot, and try for a minute. however that might consume your data.

Please note that speed is not everything. Sometimes your ISP may be the root of the problem.

For testing your line quality, go to http://www.pingtest.net
For testing your line speed, go to http://www.speedtest.net

No. We do not auto renew your account. When your account expires you must come back and renew it to get it back online.

If you wish to have auto renew on your account, please contact our support team at www.stealthtv.net/support and they can further help set this up for you.

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